Sensor/Strap Care
How do I wash my strap/sleeve?
Both the strap and the sleeve are machine washable. The strap and sleeve can be washed in warm or cold water, but must be tumble dried at medium or low heat. Drying the strap and sleeve at high heat could break down the adhesive on the velcro for ...
Can I charge my PULSE sensor while it is in the strap or sleeve?
The PULSE sensor is charged using a Micro-B USB cable plugged into a power source (such as a computer or outlet) and could become hot during the charging process. Do not charge the PULSE device while the sensor is inserted in the strap or sleeve. ...
I can't read the serial number on my sensor
If you can no longer read the serial number on the back of your sensor, you can find it on the two stickers in the small bag that the sensor came in. It will be the 12 digit number/ID that is separated by a dash. If you do not still have these ...